Refund & Cancellation Policy
Scheduling & Payment
Payment is due at the time of booking to secure your appointment. Our fees cover travel, time on site, and administrative processing.
Cancellations
At Notary and Apostille Magic, we value your privacy and are committed to protecting the personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or use our notary and apostille services.
Non‑Refundable Services
Once a notarial or apostille act has been completed, fees for that service are non‑refundable. Fees paid to government agencies or other third parties (e.g., state apostille filing fees, shipping costs) are also non‑refundable. If you provide incorrect or incomplete documents or identification that prevent us from performing the notarization or apostille, we cannot issue a refund for the scheduled appointment.
Errors or Issues
If a notarization or apostille is performed incorrectly due to our error, we will make it right at no additional charge. However, we are not responsible for delays or rejections caused by incorrect information you supplied or by third‑party agencies.
Contact Us
To cancel or reschedule, please contact us at [phone number/email] as soon as possible. We will confirm receipt and process any refund or adjustment due under this policy.